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Terms & Conditions

Welcome to the official website of the Troodos Observatory (the “Website”), operated by the 1010 ANET Troodos Observatory

These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any content, services, or bookings made through it. By accessing or using the Website, you (“you” or “your”) agree to be bound by these Terms. If you do not agree, please do not use the Website.


1. Purpose of the Website
The Troodos Observatory Website provides information about the observatory, its facilities, and astrotourism activities, including stargazing events, educational programs, and environmental initiatives. It may also allow you to book visits, register for events, or access related services. The Website is intended for personal, non-commercial use unless otherwise specified.


2. Acceptance of Terms
By accessing or using the Website, you confirm that you are of legal age to enter into a binding agreement or have parental/guardian consent if under 16. Your continued use of the Website after any changes to these Terms constitutes your acceptance of the updated Terms. We may revise these Terms at any time by posting an updated version on the Website. Please check this page regularly.


3. User Responsibilities
You agree to:
• Use the Website for lawful purposes only and in compliance with all applicable laws, including Cypriot and EU regulations.
• Provide accurate, current, and complete information when booking visits, registering for events, or submitting inquiries.
• Not use the Website to post, upload, or share content that is illegal, defamatory, obscene, or infringes on intellectual property rights.
• Not attempt to disrupt, hack, or interfere with the Website’s functionality, security, or data.


4. Booking and Event Participation
• Bookings: If the Website allows you to book visits or events, all bookings are subject to availability and confirmation. We reserve the right to refuse or cancel bookings at our discretion, including for reasons such as overbooking, non-compliance with these Terms, or security concerns.
• Payment: Payments for bookings, if applicable, must be made using authorized payment methods. You confirm that you are authorized to use the payment method provided.
• Cancellations and Refunds: Cancellation and refund policies will be specified at the time of booking. If not specified, contact us for details. We are not liable for costs incurred due to cancellations beyond our control (e.g., weather conditions affecting stargazing).
• Event Conduct: Visitors to the Troodos Observatory must comply with all on-site rules, including safety guidelines, environmental protection policies, and staff instructions. We reserve the right to deny entry or remove visitors who fail to comply without refund.


5. Intellectual Property
All content on the Website, including text, images, logos, designs, and astronomical data, is owned by or licensed to us and protected by copyright, trademark, and other intellectual property laws. You may view and download content for personal, non-commercial use only, provided you retain all copyright and proprietary notices. You may not reproduce, distribute, modify, or create derivative works from the Website’s content without our prior written consent.


6. Limitation of Liability
• “As Is” Basis: The Website and its content are provided “as is” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or harmful components.
• No Liability for Losses: To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or participation in observatory activities, including but not limited to loss of data, profits, or personal injury.
• Third-Party Links: The Website may contain links to third-party websites (e.g., booking platforms or partner organizations). We are not responsible for the content, privacy practices, or services of these websites. You access them at your own risk.


7. Privacy and Data Protection
Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR) and Cypriot data protection laws. By using the Website, you consent to our data practices as outlined in the Privacy Policy.


8. Termination and Access Restrictions
We reserve the right to suspend, terminate, or restrict your access to the Website at any time, without notice, if you violate these Terms or engage in conduct that we deem harmful to the Website, the observatory, or other users. We may also discontinue the Website or any part of it without liability.


9. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Cyprus. Any disputes arising from your use of the Website will be subject to the exclusive jurisdiction of the courts of Cyprus, unless otherwise required by EU law.


10. Accessibility
We aim to make the Website accessible to all users, including those with disabilities, in line with the EU Web Accessibility Directive. If you encounter accessibility issues, please contact us to request alternative formats or assistance.


11. Force Majeure
We are not liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, power outages, or government restrictions.


12. Contact Information
For questions, complaints, or inquiries about these Terms or the Website, please contact us at:
• Email: [email protected]
• Address: Troodos Observatory, Agridia, Limassol District, Cyprus

13. Miscellaneous
• Entire Agreement: These Terms, together with the Privacy Policy and any additional terms provided during booking, constitute the entire agreement between you and us regarding your use of the Website.


• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.


• No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.